Our Patients - Garden City Dental Practice Toowoomba

At Garden City Dental Practice, whether you are a new patient looking for the ideal dentist, an anxious patient suffering with nerves and dental phobia or an emergency patient requiring an urgent appointment in Toowoomba due to severe dental pain or trauma, we are dedicated to meeting your specific needs.

New patients:

What to expect

Here, you can expect:


  • a highly comprehensive dental health assessment
  • treatment quality of the highest standards
  • excellence in every aspect of our service
  • a professional relationship based on integrity and trust
  • a sense of personal understanding and compassion


Our new patient packages have been specially designed to suit those who are attending our practice for the first time.

New Patients Package

Only $249

At Garden City Dental Practice we have developed a comprehensive new patient package that is perfectly suited to those who are attending our practice for the first time.


This appointment duration will be approx. 45-60min.

BOOK NOW

Comprehensive Examination

A friendly and helpful team member will greet you upon arrival and collect any necessary new patient information. 


You will then have a detailed discussion with your dentist to get to know you, your specific concerns, your past dental experiences and your personal needs and wants.


We then go through a detailed and thorough assessment of your teeth, your past restorative treatment, gum (periodontal) health, jaw joints and muscles and smile aesthetics.

High tech X-rays

There will be an oral cancer screen which is a systematic screening of the oral tissues to check for cancer and other pathologies.


Followed by a high quality, low-dose radiation set of x-rays to diagnose dental diseases between your teeth and underneath old treatment. 


We complete a specialised full jaw scan to help assess wisdom teeth, gum and bone health and other dental conditions like jaw fractures or root abscesses.

Custom designed

Finally we give a detailed outline of all available treatment possibilities suitable for you, including specific costs, time frames, risks as well as pro's and con's of each.


You will leave with a custom-designed treatment plan to suit your personal needs, wants and circumstances.

New Patients Package

Only $249

At Garden City Dental Practice we have developed a comprehensive new patient package that is perfectly suited to those who are attending our practice for the first time.


This appointment duration will be approx. 45-60min.

Comprehensive Examination

A friendly and helpful team member will greet you upon arrival and collect any necessary new patient information. 


You will then have a detailed discussion with your dentist to get to know you, your specific concerns, your past dental experiences and your personal needs and wants.


We then go through a detailed and thorough assessment of your teeth, your past restorative treatment, gum (periodontal) health, jaw joints and muscles and smile aesthetics.

High tech X-rays

There will be an oral cancer screen which is a systematic screening of the oral tissues to check for cancer and other pathologies.


Followed by a high quality, low-dose radiation set of x-rays to diagnose dental diseases between your teeth and underneath old treatment. 


We complete a specialised full jaw scan to help assess wisdom teeth, gum and bone health and other dental conditions like jaw fractures or root abscesses.

Custom designed

Finally we give a detailed outline of all available treatment possibilities suitable for you, including specific costs, time frames, risks as well as pro's and con's of each.


You will leave with a custom-designed treatment plan to suit your personal needs, wants and circumstances.

Comprehensive Examination

A friendly and helpful team member will greet you upon arrival and collect any necessary new patient information. 


You will then have a detailed discussion with your dentist to get to know you, your specific concerns, your past dental experiences and your personal needs and wants.


We then go through a detailed and thorough assessment of your teeth, your past restorative treatment, gum (periodontal) health, jaw joints and muscles and smile aesthetics.

High tech X-rays

There will be an oral cancer screen which is a systematic screening of the oral tissues to check for cancer and other pathologies.


Followed by a high quality, low-dose radiation set of x-rays to diagnose dental diseases between your teeth and underneath old treatment. 


We complete a specialised full jaw scan to help assess wisdom teeth, gum and bone health and other dental conditions like jaw fractures or root abscesses.

Custom designed

Finally we give a detailed outline of all available treatment possibilities suitable for you, including specific costs, time frames, risks as well as pro's and con's of each.


You will leave with a custom-designed treatment plan to suit your personal needs, wants and circumstances.

How we can help

Anxious Patients

If you suffer from dental phobia, dental anxiety and nervousness at the thought of seeing a dentist, then you are not alone. An enormous proportion of Australians live with anxiety around dentistry and many also suffer the consequences and embarrassment of having avoided dentistry for long periods of time.


Our practitioners recognise the importance of compassion, personal understanding, patience and a gentle touch as key elements in helping people successfully overcome dental anxiety.


In addition to our caring and gentle approach and providing a relaxed and comfortable setting for pain-free dentist treatments, we offer several specialised services for our anxious patients, including prescribed oral sedations and general anaesthetic at St Andrews Private Hospital.

Family-Friendly

Kid's Dental

Establishing healthy dental habits for kids early on in their lives is a sure-fire way to improve oral health, and support the proper development of teeth as your child ages.


At Garden City Dental Practice Toowoomba we know that children are often apprehensive and nervous about seeing the dentist.


We’re committed to making their experience one they will remember for all of the right reasons. Our caring and gentle staff will ensure your child enjoys the experience and will have them looking forward to their next visit.


From smiling faces and a child-friendly atmosphere, to dental games, we know just how to handle nervous children.

For Kid's Next Visit

Children are more intuitive than we often give them credit for. If you’re nervous, they will be too. Keep the mood light and enjoyable. 


Talk to them about the importance of seeing the dentist and that this is a normal and regular thing that everyone does. Avoid scary words such as “needles” or “drills”.


Children tend to get tired and/or grumpy or less patient as the day progresses, try to make appointments in the morning or afternoon as opposed to after a long day at school.

Preventative Measures

You will be provided with instructions and tips on how to maintain optimal oral health and prevent future issues. 


This typically involves the right methods of brushing, flossing, and if appropriate, the use of mouthwash.


We also discuss proper nutrition and avoidance of certain acidic food types.


Dental Caries is a transmissible bacterial disease – it can be passed from one person to another eg Mother to child.


There are certain risk factors that make children predisposed to developing dental caries. These risk factors are high sugary and acidic diet, inadequate and ineffective tooth brushing, no fluoride protection and not accessing the dentist or therapist and hygienist on a regular basis.

Child Dental Benefits Scheme

In Toowoomba, QLD and across Australia, children ages 0-17 may be eligible for means-test basic dental care. These benefits are provided through the public system under the Commonwealth-funded Child Dental Benefits Scheme (CDBS).


Typical benefits under this program include; regular examinations, cleaning, root canals, fillings, x-rays, and extractions. 


Benefits are capped at $1026 per child over two calendar years.

Daily Tooth Brushing

The home care routine is essential for healthy teeth and gums. Children six (6) and under should have their teeth brushed by an adult twice a day using an age-appropriate fluoride toothpaste. Children seven (7) and over should have their tooth brushing supervised by an adult until twelve (12). Always remember that children learn so much just by imitating their parents. Always use a soft toothbrush and spit tooth paste out do not rinse.


When tooth brushing is done by an adult make sure you the child is in a comfortable position and not tired. The adult must be able see the teeth and gums. There are two options either placing the child on your lap or sitting down and facing the child. Then using a soft brush clean all surfaces of the teeth and gums ( each tooth has five sides). The tooth brushing technique is important so use a small circular motion to clean and massage all teeth surfaces and gums.


If the child is assessed as high risk to dental caries an antibacterial product will be recommended. Chlorhexidine is an antibacterial agent which helps remove the bacteria responsible for dental caries/tooth decay. Chlorhexidine gel is available for purchase at this practice. The gel should be applied twice per week for best results.

Healthy Body

For a healthy mouth you must have healthy teeth and gums - to have healthy teeth and gums you must have a healthy diet and an effective daily tooth brushing routine.


‘Tooth friendly’ healthy diet - food and drink tips:

 - Encourage health snacks such as dairy products, unsalted popcorn, fruit and vegetables in place of sugary snacks

- Keep healthy snacks readily available for children to eat

- Limit the intake of acidic drinks such as soft drinks (diet and regular), sports drinks, fruit drinks, fruit juices, cordials – don’t sip on them too long and limit how often you have them

- Drink water! (Note: not all bottled water has fluoride to help prevent tooth decay)

What to Expect

First Visit

Garden City Dental Practice Toowoomba values the opportunity to treat the children. We advise parents to introduce their child/children to professional dental care from the age of three. 


This may include watching a parent have their teeth cleaned or having the child’s teeth cleaned counted and polished with a soft brush. It also allows us the opportunity to visually inspect the child’s gums and teeth for any obvious issues.


We use this time to answer any questions you or your child may have and to assess the overall growth and development of their teeth. We’ll also educate both the parent and child on oral hygiene and brushing techniques.


The experience is a positive one and is encouraged with each subsequent appointment. This process of familiarisation allows your child to grow with little or no anxiety towards the benefits of preventative dental care.


Putting children at ease is about more than just the physical environment. We love the little people - that's our forte, and we hope to build the experience for them. The fun factor is really important, and that the kids see how things work allays their fears.

Payment plan options

& Bulk Billing

We understand that the sometimes costly nature of unexpected dental treatment can cause significant stress and even make people delay necessary treatment.


To make sure you can access health care in a timely fashion we offer a variety of payment plans to suit your needs including zip and afterpay.


We also accept and bulk bill the Medicare Child Dental Benefits Scheme (CDBS) 2-17years and Veterans’ Affairs (DVA) card.


EFTPOS is available for Visa, Master Card and other major credit cards and all debit cards.

zip & afterpay

We accept payment plans from both zip and Afterpay.


Afterpay requires a valid credit/debit card to sign up, while zipPay requires either a card or bank account. 


Both processors will take regular direct debits out of your account. 

Free dental 2-17 years

Medicare Child Dental Benefits Scheme (CDBS) allows medicare bulk billing for general dental services for eligible children and teens up to $1000.

Department of Veterans Affairs

The Veteran Card allows us the opportunity to offer concessions and benefits to veterans in recognition of their service.


The DVA Gold Cards are accepted at Garden City Dental Practice.

Accidents at Work

Should you suffer a workplace-related dental injury, call us immediately for an emergency appointment.


- We will treat you as soon as possible

- Submit all Work Cover claim forms

- Assist with your oral rehabilitation following the workplace injury

- Assist with ongoing management of oral injury


Contact us today, for prompt and appropriate attention, if you or one of your employees or workmates suffers a dental trauma or emergency.

zip pay logo
afterpay logo

Payment Plan Options

& Bulk Billing

We understand that the sometimes costly nature of unexpected dental treatment can cause significant stress and even make people delay necessary treatment.


To make sure you can access health care in a timely fashion we offer a variety of payment plans to suit your needs including zip and afterpay.


We also accept and bulk bill the Medicare Child Dental Benefits Scheme (CDBS) 2-17years and Veterans’ Affairs (DVA) card.


EFTPOS is available for Visa, Master Card and other major credit cards and all debit cards.

zip & afterpay

We accept payment plans from both zip and Afterpay.


Afterpay requires a valid credit/debit card to sign up, while zipPay requires either a card or bank account. 


Both processors will take regular direct debits out of your account. 

Free dental 2-17 years

Medicare Child Dental Benefits Scheme (CDBS) allows medicare bulk billing for general dental services for eligible children and teens up to $1000.

Department of Veterans Affairs

The Veteran Card allows us the opportunity to offer concessions and benefits to veterans in recognition of their service.


The DVA Gold Cards are accepted at Garden City Dental Practice.

Accidents at Work

Should you suffer a workplace-related dental injury, call us immediately for an emergency appointment.


- We will treat you as soon as possible

- Submit all Work Cover claim forms

- Assist with your oral rehabilitation following the workplace injury

- Assist with ongoing management of oral injury


Contact us today, for prompt and appropriate attention, if you or one of your employees or workmates suffers a dental trauma or emergency.

zip & Afterpay

We accept payment plans from both zip and Afterpay.


Afterpay requires a valid credit/debit card to sign up, while zipPay requires either a card or bank account. 


Both processors will take regular direct debits out of your account. 

Free dental 2-17 years

Medicare Child Dental Benefits Scheme (CDBS) allows medicare bulk billing for general dental services for eligible children and teens up to $1000.

Item Link

Department of Veterans Affairs

The Veteran Card allows us the opportunity to offer concessions and benefits to veterans in recognition of their service.


The DVA Gold Cards are accepted at Garden City Dental Practice.

Item Link

Accidents at Work

Should you suffer a workplace-related dental injury, call us immediately for an emergency appointment.

  • We will treat you as soon as possible
  • Submit all Work Cover claim forms
  • Assist with your oral rehabilitation following the workplace injury
  • Assist with ongoing management of oral injury

Contact us today, for prompt and appropriate attention, if you or one of your employees or workmates suffers a dental trauma or emergency.

Item Link

Private health funds

Proud Providers

Our practice accepts all private health funds and smile members.


All private funds and bulk billing claims are electronically processed at each appointment.


Simply bring your card to the appointment , we can process your claim on the spot so you only have to pay the gap (if there is one).

Preferred Providers

  • Frank 
  • People Care
  • Australian Unity
  • GMHBA 
  • Health.com.au
  • My Own Health.com
  • AIA Health Insurance
  • Health &Care Insurance

Preferred Providers

  • NIB
  • Qantas Assure
  • APIA
  • Suncorp
  • TAL Health Insurance
  • GU Health

HCF "More for Teeth" provides eligible members on selected levels of cover a range of fully covered diagnostic and preventative dental services for the whole family.

Private health funds

Proud Providers

Our practice accepts all private health funds and smile members.


All private funds and bulk billing claims are electronically processed at each appointment.


Simply bring your card to the appointment , we can process your claim on the spot so you only have to pay the gap (if there is one).

Preferred Providers

  • Frank 
  • People Care
  • Australian Unity
  • GMHBA 
  • Health.com.au
  • My Own Health.com
  • AIA Health Insurance
  • Health &Care Insurance

Preferred Providers

  • NIB
  • Qantas Assure
  • APIA
  • Suncorp
  • TAL Health Insurance
  • GU Health

HCF "More for Teeth" provides eligible members on selected levels of cover a range of fully covered diagnostic and preventative dental services for the whole family.

Preferred Providers

  • Frank 
  • People Care
  • Australian Unity
  • GMHBA 
  • Health.com.au
  • My Own Health.com
  • AIA Health Insurance
  • Health &Care Insurance

Preferred Providers

  • NIB
  • Qantas Assure
  • APIA
  • Suncorp
  • TAL Health Insurance
  • GU Health

HCF "More for Teeth" provides eligible members on selected levels of cover a range of fully covered diagnostic and preventative dental services for the whole family.

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